FAQs

When can I expect my order?

It usually takes 1-3 days for authorization and processing time. We try our best to deliver your order within 7 working days. Orders placed on weekends or holidays will be processed on the next business day. Please keep in mind we produce your order after payment, we try to be very fast but professional when packaging and shipping your orders. You'll be sure to receive the best quality and brand new items always! For more details about shipping. Read the Shipping Policy.

I can't wait for my order? Can you give me a status update on it?

If you wish to enquire about an order you have already made, please view the status of your order by the given email that was sent to your email that includes the confirmation link that you confirm when placing your order. Please also read the answers to the most common questions right here in the FAQ section. 

I am looking for further details on materials and assembly...

Please be aware you can find detailed information about materials and the assembly of your wall art on the product page of each item. Click on the tab 'material and assembly' to get to the page where you can find all you need to know about the material and how to hang and install your product.

I have not received an order confirmation...

Please check your spam folder. If you can't find the confirmation in your inbox or your spam folder, it is likely you have made a typing error in your email address. The order confirmation is automatically mailed to you within a few minutes from completing your order.

Why does the discount code not work?

Be sure to copy the exact discount code and take into account possible capital letters.

Is it possible to see the products before I buy them?

We sell all our items online, It is best to view each product carefully and briefly before purchases this includes reading each product description.

DO YOU OFFER WHOLESALE ITEMS FOR SALE?

Yes, we do offer wholesale item USA, VIA hair wigs and bundles for an affordable price, we have sold to individual hair entrepreneurs as well as hair salons. Our wholesale hair is very luxury and affordable with fast delivery 5 to 7 business days..Please What's App (9018057230)and Tell our workers that you are interesting in wholesaling our luxury hair.. our usual respond time is 3 days..